Looks to me that you are mixing multimode with single mode?!! of so
then u have one option ,
1.change the fiber module to single mode or stronger laser like some one said.
2. else put a media convertor on both ends that suits the fiber backbone , connect the media convertor to ur switch using copper patch cord. this will cost u the cost ot 2 media convertor and 2 ethernet patch cords if this has to come out of ur pocket with out bose knowing about.
More details about models numbers of switch , fiber module , cable brand and model , type of connectors in fiber cables etc would help .. some one to figure out a solution for u.
good luck.