Question : Problem: 'No Audio Device' WinXP

I recently had to update the BIOS and then had WinXP reinstalled the Intel(R) PRO/100 VE Network Connection in order to reestablish my Ethernet connection with my network.  After doing this, I did not get sound from my speakers.  I went to the Volume Tab of Sounds & Audio Devices it tells me no audio device.  Yet, when I click the Audio Tab and Hardware Tab, all my settings, devices and drivers are working properly.

I went into the BIOS to see if the Audio was actually On.  It was not.  So, I turned it On, rebooted and WinXP detected New Hardware.  I ignored the WinXP Hardware Install and inserted the Dell Resource CD: Drivers & Utilities and it seemed to install the driver software.  When rebooting I did not get the WinXP Found New Hardware, but there is still no sound and when I got to the Volume Tab of Sounds & Audio Devices it tells me no audio device.  Yet, when I click the Audio Tab and Hardware Tab, all my settings, devices and drivers are working properly.

I attached my Plantronics USB Headphones because it did not require an On-Board sound card and I hoped that at least the headphones might work& they do not work, so I detached them.

I emailed Dell this morning and hoped they would answer quickly (big surprise, no return email yet).  This is truly an inconvenience because I have a voice chat session scheduled for tomorrow.  I would a grateful for and helpful ideas?

Heres the details from SiSoftware Sandra Lite:

System
Manufacturer : Dell Computer Corporation
Model : Dimension 8300
Serial Number : 92P0D31
ID : 4C4C4544-50100032-C0B93080-3133444F

System Chassis
Manufacturer : Dell Computer Corporation
Type : Mini Tower
Can be locked : No
Serial Number : 92P0D31
Boot-up State : Safe
Power State : Safe
Thermal State : Safe
Security State : External Interface Locked-out

Mainboard
Manufacturer : Dell Computer Corp.
Multi-Processor (MP) Support : 1 Processor(s)
MPS Version : 1.40
Model : 0M2035
Serial Number : ..CN4811137J04HB.

On-board Devices
Intel Pro 100 VE Network Connection : Ethernet Adapter (Enabled)
AC'97 Audio Controller : Sound Adapter (Enabled)

System Memory Controller
Location : Mainboard
Error Correction Capability : ECC
Number of Memory Slots : 4
Maximum Installable Memory : 4GB
Bank 1 - CHANNEL A DIMM 0 : DIMM Synchronous SDRAM 512MB/64 @ 400Mt/s
Bank 2 - CHANNEL B DIMM 0 : DIMM Synchronous SDRAM 512MB/64 @ 400Mt/s
Bank 3 - CHANNEL A DIMM 1 : Empty
Bank 4 - CHANNEL B DIMM 1 : Empty

Chipset 1
Model : Dell Computer Corp 82875P,E7210 Memory Controller Hub
Revision : A3
Bus : Intel AGTL+
Front Side Bus Speed : 4x 200MHz (800MHz data rate)
Maximum FSB Speed : 4x 200MHz (800MHz data rate)
Width : 64-bit
HTT - Hyper-Threading Technology : Yes
I/O Queue Depth : 12 request(s)
Maximum Bus Bandwidth : 6400MB/s (estimated)

Chipset 1 Hub Interface
Type : Hub-Interface
Version : 1.50
Number of Ports : 3
Width : 8-bit
Full Duplex : Yes
Multiplier : 2/1x

Logical/Chipset 1 Memory Banks
Bank 0 : 512MB DDR-SDRAM 3.0-3-3-8 (tCL-tRCD-tRP-tRAS) CR1
Bank 1 : 512MB DDR-SDRAM 3.0-3-3-8 (tCL-tRCD-tRP-tRAS) CR1
Supported Memory Types : ECC DDR-SDRAM
Channels : 2
Memory Bus Speed : 2x 200MHz (400MHz data rate)
Maximum Memory Speed : 2x 200MHz (400MHz data rate)
Multiplier : 1/1x
Width : 64-bit
Memory Controller in Processor : No
Performance Acceleration Technology : Yes
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No
Maximum Memory Bus Bandwidth : 6400MB/s (estimated)

APIC 1
Version : 2.00
Multiplier : 1/2x
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module 1
Manufacturer : Nanya
Model : NT512D64S8HB1G-5T
Serial Number : 11070807
Type : 512MB DDR-SDRAM
Technology : 16x(32Mx8)
Speed : PC3200U DDR-200
Standard Timings : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Date of Manufacture : Wednesday, August 06, 2003
Memory DC Line : 2.5V
Set Timing @ 200MHz : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Set Timing @ 167MHz : 2.5-3-3-7 (tCL-tRCD-tRP-tRAS)
Set Timing @ 133MHz : 2.0-2-2-5 (tCL-tRCD-tRP-tRAS)

Memory Module 2
Manufacturer : Nanya
Model : NT512D64S8HB1G-5T
Serial Number : 11070807
Type : 512MB DDR-SDRAM
Technology : 16x(32Mx8)
Speed : PC3200U DDR-200
Standard Timings : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Date of Manufacture : Wednesday, August 06, 2003
Memory DC Line : 2.5V
Set Timing @ 200MHz : 3.0-3-3-8 (tCL-tRCD-tRP-tRAS)
Set Timing @ 167MHz : 2.5-3-3-7 (tCL-tRCD-tRP-tRAS)
Set Timing @ 133MHz : 2.0-2-2-5 (tCL-tRCD-tRP-tRAS)

Cooling Device(s)
Fan : OK

AGP Bus(es) on Hub 1
Version : 3.00
Speed : 8x
Multiplier : 1/2x
Fast-Writes Enabled : Yes
Isochronous Mode Enabled : No
Addressing Enabled : 32-bit
Aperture Size : 128MB

PCI Bus(es) on Hub 1
Version : 2.20
Number of Bridges : 2
PCI Bus 0 : PCI (1/1x PCIClk)
PCI Bus 2 : PCI (1/1x PCIClk)

LPC Hub Controller 1
Model : Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge
Revision : A3
ACPI Power Management Enabled : Yes
Delayed Transaction Enabled : Yes

LPC Hub Controller 2
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) SMBus Controller
Revision : A3

LPC Legacy Controller 1
Type : SMSC LPC v1
Version : 14.04
Number of Enabled Devices : 4

Sound Adapter 1
Model : Dell Computer Corp SoundMAX Integrated Digital Audio
Revision : A3
Type : AC '97
Version : 2.01

Sound Adapter 2
Model : Creative Labs SBLive! (OEM'd For Dell??)
Revision : A1
Type : AC '97

USB Controller 1
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 3
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 4
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4
Revision : A3
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 5
Model : Dell Computer Corp 82801EB/ER (ICH5/ICH5R) USB 2.0 EHCI Controller
Revision : A3
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 4
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps) High (480Mbps)
Addressing Support : 64-bit
Legacy Emulation Enabled : No

System SMBus Controller 1
Model : Intel 801xx/63xx SMBus
Version : 0.02
Specification : 2.00
Advanced TCO Mode Enabled : No
Slave Device Enabled : Yes
PEC Support : No
Speed : 100kHz

Expansion Slot(s)
PCI1 (1h) : PCI 32-bit +5V +3.3V PME Full-Length Available (Intel Corporation 82875P PCI to AGP Bridge)
PCI2 (2h) : PCI 32-bit +5V +3.3V PME Full-Length Available
PCI3 (3h) : PCI 32-bit +5V +3.3V PME Full-Length Available
PCI4 (4h) : PCI 32-bit +5V +3.3V PME Full-Length Available
AGP1 : AGP-8x 32-bit +3.3V PME Full-Length Used

Port Connector(s)
PARALLEL : Parallel Port PS/2 / DB-25 pin female
SERIAL1 : Serial Port 16550A / DB-9 pin male
KYBD : Keyboard / PS/2
MOUSE : Mouse / PS/2
USB1 : USB / USB
USB2 : USB / USB
USB3 : USB / USB
USB4 : USB / USB
USB5 : USB / USB
USB6 : USB / USB
USB7 : USB / USB
USB8 : USB / USB
ENET : Network / RJ-45
MIC : Audio / Mini-jack
LINE-OUT : Audio / Mini-jack
LINE-OUT : Audio / Mini-jack
LINE-OUT : Audio / Mini-jack
LINE-IN : Audio / Mini-jack
HP-OUT : Audio / Mini-jack

Performance Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Tip 2511 : Some memory slots are free so the memory can be easily upgraded.
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

Answer : Problem: 'No Audio Device' WinXP

yes very good,
>> unattached everything except the keyboard and mouse and the networking and dial-up modem<<
Lets take this opportunity to get everything working as normal first.

I'd like to recap for a moment I think I see when your problem started and how the"  OTHER " device was created.
>>I went into the BIOS to see if the Audio was actually On.  It was not.<<-->>  So, I turned it On, <<
rebooted and WinXP detected New Hardware. <<
>>> I ignored the WinXP Hardware Install <<<
and inserted the Dell Resource CD: Drivers & Utilities and it seemed to install the driver software. <<< for what??
I believe this where it over rides the drivers native for your system and creates the OTHER ddevice which has taken over your default onboard audio drivers.
NO audio..
 you'll need to know which device driver belongs natively to the right device, PCI is the tip, since  your new audio card  PCI it's the brown dimms on your mainboard,
for now since you have the printer out and the audio card out.
The simplest way back is to enable the onboard again don't put your new PCI audio card in and get the default audio functioning ok.

Now would be a good time to try system restore.

Get to the point where you have your onboard audio functioning correctly without the printer and the new audio card okay
We'll take it from there.