Question : Problem: Sound from both headphone jack and speaker jack poor and scratchy

Sound from speaker jack and headphone jack is low and scratchy does vary with use of volume control, went from normal to this in about a weeks time

Answer : Problem: Sound from both headphone jack and speaker jack poor and scratchy

If you tried more than one set and they all exhibit the same behavior, I would say your sound card or integrated audio has a failed component.
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