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Question : Problem: Lexmark Optra S and HP JetDirect
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I have a Lexmark Optra S 1855 laser printer with a 250 sheet tray #2. It is attached to our network via a HP external Jet Direct EX Plus. The jetdirect is a bout 5-6 years old. I can print to the printer without any problem, except that I am not able to pull from tray #2.If I print out the printer config, it says the tray is installed, but in windows it is telling me that there is some kind of conflict when I try to select tray #2. Any advice would be greatly appreciated.
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Answer : Problem: Lexmark Optra S and HP JetDirect
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Check on the printer settings (printer itself) to make sure that the paper type is set to the correct type like hdhondt said.
I also suggest checking the tray #2 itself to make sure that everything looks ok (look at the side sensors/buttons to make sure they are not jammed). Then check inside the printer where tray #2 goes in and see if the sensors in the side are ok also (if they have sensors in there).
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