Question : Problem: Fax Server Error

Topcall fax server flips its status from Continue to Wait and posts an error message into its Outbox:

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Topcall System Error Message

***** Internal Problem Report *****

Date:...  Time:...

TC20 (L.10.L0) has been stopped due to a link error between Master and

TC20 (L.10.L0).  (Error details: 2. Timer Resync: 0 0-0/936D0101....

Rx:-D264-E-H-E-D264-E-H-E-D264-E-H-7078ms-X / Tx:7ms-A-E-547m)

The system tries to reload Master.
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Topcall does not flip back to status Continue automatically even though I can switch the status to Continue manually.

Does anybody know what's happening?

Answer : Problem: Fax Server Error

Not sure, but I would

1) get the latest version installed.

2) Check the 3 event logs

3) Check the services in control panel

4) Check for unuse services and disable them, as well as any malware.

5) contact them for support

I hope this helps !