We have a 64 bit 4 processor Xeon with 24GB of RAM running Windows 2003 x64. We have been periodically receiving blue screen of death and dump similar to Windows Server 2003 keeps rebooting reason code 0x805000f problem in EE.
The memory dump reveals " Probably caused by : ql2300.sys ( ql2300+29a10 )"
We understand that the QLogic fibre HBA driver has caused this issue. However, we should throrougly check memory before looking at the drivers, as they have the most recent firmware
My questions:
1) Is there a tool similar to Microsoft's Windows Memory Diagnostic tool for 64 bit architecture? Microsoft's only works for x86.
2) What significance does the BIOS verison for this driver have on adressing higher memory?
Thanks you
Below please see memory dump.
---------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2003 Kernel Version 3790 (Service Pack 1) MP (16 procs) Free x64
Product: Server, suite: Enterprise TerminalServer SingleUserTS
Built by: 3790.srv03_sp1_rtm.050324-1447
Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011ad0c0
Debug session time: Wed Oct 10 07:53:03.727 2007 (GMT-5)
System Uptime: 11 days 2:50:50.250
Loading Kernel Symbols
......................................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 000007ff`fffd8018). Type ".hh dbgerr001" for details
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {80d8c4a02de, 2, 1, fffffadd8d25ba10}
*** ERROR: Module load completed but symbols could not be loaded for ql2300.sys
Page c9fee not present in the dump file. Type ".hh dbgerr004" for details
Page ca2ba not present in the dump file. Type ".hh dbgerr004" for details
*** ERROR: Module load completed but symbols could not be loaded for EmcpBase.sys
Probably caused by : ql2300.sys ( ql2300+29a10 )
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000080d8c4a02de, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffffadd8d25ba10, address which referenced memory
Debugging Details:
------------------
Page c9fee not present in the dump file. Type ".hh dbgerr004" for details
Page ca2ba not present in the dump file. Type ".hh dbgerr004" for details
WRITE_ADDRESS: 0000080d8c4a02de
CURRENT_IRQL: 2
FAULTING_IP:
ql2300+29a10
fffffadd`8d25ba10 66c7400e0000 mov word ptr [rax+0Eh],0
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: sqlservr.exe
TRAP_FRAME: fffffadd88159d40 -- (.trap 0xfffffadd88159d40)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000080d8c4a02d0 rbx=fffffadda89801b0 rcx=fffffadda891d008
rdx=fffffadda5506a01 rsi=0000000000000004 rdi=0000000000000000
rip=fffffadd8d25ba10 rsp=fffffadd88159ed0 rbp=fffffadda5b0e648
r8=0000000000000001 r9=fffffadda5b0e590 r10=fffffadda76eeba0
r11=0000000000001000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
ql2300+0x29a10:
fffffadd`8d25ba10 66c7400e0000 mov word ptr [rax+0Eh],0 ds:c008:02de=????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000104fef4 to fffff800010501d0
STACK_TEXT:
fffffadd`88159bb8 fffff800`0104fef4 : 00000000`0000000a 0000080d`8c4a02de 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffffadd`88159bc0 fffff800`0104ef07 : fffffadd`a891d008 fffffadd`8d25b92c fffffadd`a51a0500 fffffadd`8d2147bc : nt!KiBugCheckDispatch+0x74
fffffadd`88159d40 fffffadd`8d25ba10 : fffffadd`a891d008 fffffadd`a5868f30 fffffadd`a89211b0 00000000`000001a8 : nt!KiPageFault+0x207
fffffadd`88159ed0 fffffadd`8d20bb10 : fffffadd`a891d008 fffffadd`a5b0e590 00000000`00000000 fffffadd`a89841b0 : ql2300+0x29a10
fffffadd`88159f10 fffffadd`8d20ba93 : 00000000`00000001 00000000`00000280 fffffadd`a5b0e590 fffffadd`a89841b0 : storport!RaidAdapterPostScatterGatherExecute+0x40
fffffadd`88159f60 fffff800`0080c099 : 00000000`00000000 fffffadd`a5506a70 fffffadd`a78ee2f0 fffffadd`a78ee060 : storport!RaidpAdapterContinueScatterGather+0x3f
fffffadd`88159fa0 fffffadd`8d20bcf4 : 00000000`00000000 fffffadd`a8984060 fffffadd`a5b0e638 fffffadd`a78ee1b0 : hal!HalBuildScatterGatherList+0x2b9
fffffadd`8815a000 fffffadd`8d20c254 : 00000000`00000000 fffffadd`a52a28b0 fffffadd`a5506a70 fffffadd`a78ee1b0 : storport!RaidAdapterExecuteXrb+0xa4
fffffadd`8815a060 fffffadd`8d20cc48 : fffffadd`a52a28b0 fffffadd`a52a2a58 00000000`00000000 fffffadd`a78ee1b0 : storport!RaUnitStartIo+0x125
fffffadd`8815a0d0 fffffadd`8d20c78c : fffffadd`a590a1d0 fffffadd`a52a2a10 fffffadd`a78ee1b0 fffffadd`a52a28b0 : storport!RaUnitIoControlSrb+0xc8
fffffadd`8815a100 fffffadd`8d420c2e : fffffadd`a7865000 00000000`00000000 fffffadd`a52a28b0 fffffadd`a590a010 : storport!RaUnitScsiIrp+0x119
fffffadd`8815a150 fffffadd`8d4263ad : fffffadd`a52a28b0 fffffadd`a89725b0 fffffadd`a78ebdc0 fffffadd`a52a28b0 : EmcpBase+0x12c2e
fffffadd`8815a220 fffffadd`8d4272af : fffffadd`a52a28b0 fffffadd`a896c640 fffffadd`a785f4d0 00000000`00000000 : EmcpBase+0x183ad
fffffadd`8815a270 fffffadd`8d428586 : 00000000`00000103 0000000a`e09e4000 fffffadd`a52a28b0 fffffadd`a896c4f0 : EmcpBase+0x192af
fffffadd`8815a340 fffffadd`8d1a689f : 00000000`00000000 00000000`00010000 fffffadd`a5506950 0000000a`e09e4000 : EmcpBase+0x1a586
fffffadd`8815a370 fffffadd`8d1a69d5 : fffffadd`a57d6010 fffffadd`a785f8c0 fffffadd`a57d6290 fffffadd`a785f770 : CLASSPNP!ServiceTransferRequest+0x383
fffffadd`8815a3f0 fffffadd`8da4ce20 : fffffadd`a78531b0 fffffadd`a57d62d8 fffffadd`a896ee20 fffffadd`a57d6010 : CLASSPNP!ClassReadWrite+0x1e0
fffffadd`8815a440 fffffadd`8d5292b7 : fffffadd`a78531b0 fffffadd`8815a950 fffffadd`a57d6320 fffffadd`a57d6010 : PartMgr!PmReadWrite+0x151
fffffadd`8815a480 fffffadd`8d49a392 : fffffadd`a57d6010 00000000`00000003 fffffadd`a57d6320 fffffadd`a7854190 : ftdisk!FtDiskReadWrite+0x1e7
fffffadd`8815a4d0 fffffadd`8d024744 : 00000000`00000001 00000000`00000000 fffffadd`a7205338 fffffadd`a58e9830 : volsnap!VolSnapRead+0x72
fffffadd`8815a510 fffffadd`8d021784 : fffffadd`a58e9830 fffffadd`a57d6010 fffffa80`02db25e0 00000005`f89fc000 : Ntfs!NtfsNonCachedIo+0x3ac
fffffadd`8815a780 fffffadd`8d02166e : fffffadd`8815a910 fffffadd`a57d6010 fffffadd`a58e9801 fffffadd`a58e9830 : Ntfs!NtfsCommonRead+0x1273
fffffadd`8815a910 fffffadd`8d16f962 : 00000000`00000001 fffffadd`a57d6010 fffffadd`a57d6010 00000000`00000001 : Ntfs!NtfsFsdRead+0x262
fffffadd`8815aa40 fffff800`01228240 : 00000000`00000000 00000000`00000090 fffffadd`a6fde520 fffffadd`a5cd3f40 : fltMgr!FltpDispatch+0x1c2
fffffadd`8815aaa0 fffff800`0122846d : fffffadd`a76eeaf0 fffffadd`8815acf0 fffffadd`a5cd3f40 fffffadd`8815acf0 : nt!IopSynchronousServiceTail+0x119
fffffadd`8815ab10 fffff800`0104fce2 : fffffadd`8815ac30 00000000`000002b0 00000000`00000000 00000000`17e67ad0 : nt!NtReadFileScatter+0x7d9
fffffadd`8815ac00 00000000`78ef154a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x3
00000000`1d2ac418 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x78ef154a
STACK_COMMAND: kb
FOLLOWUP_IP:
ql2300+29a10
fffffadd`8d25ba10 66c7400e0000 mov word ptr [rax+0Eh],0
SYMBOL_STACK_INDEX: 3
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ql2300
IMAGE_NAME: ql2300.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 455e413a
SYMBOL_NAME: ql2300+29a10
FAILURE_BUCKET_ID: X64_0xD1_W_ql2300+29a10
BUCKET_ID: X64_0xD1_W_ql2300+29a10
Followup: MachineOwner
---------
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