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Question : Problem: Cannot connect to RoadRunner Cable Internet Access after loading Office 2000
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I cannot connect to Road Runner online cable modem access after loading office 2000 the light under cable blinks continuous my friend says this is a problem with roadrunner but I have never had a problem with road runner service before. I am running the following hardware
Gateway PC Windows 98 first edition Office 2000 premium edition 64Mb of RAM Motorola Cable modem 10MB NIC card. .. I called roadrunner service they say they do not support office 2000 as of yet. My friend runs office 2000 without any problem with his roadrunner service. But it would seem as if the office 2000 program is sending data to the cable modem and rendering it useless like some sort of virtual device driver file. After the install of office the internet access worked fine for that day the pc was shutdown left shutdown overnight next day it would not work and the cabel light kept blinking. I uninstalled office 2000 because roadrunner would not help me until it was uninstalled. the modem light continued to blink even after shjutting it of uninstalling office and hitting the reset button i went to bed for that night got up the next day the cable light was not blinking anymore and it was working fine. figured it was a problem with the service , reloaded office rebooted multuiple times still worked fine that whole night when i brought up the system today I get an error message pointing to wsock32.dll I tried extracing the orginal file off of the win98 cd and it made no difference please help
IF this is not a simple resolveable problem when I get more points I will pay them out to the person that resolves this
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Answer : Problem: Cannot connect to RoadRunner Cable Internet Access after loading Office 2000
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So, what's next? You can "upgrade" one of my comments into an "answer", and award the answer-points to me, or you can "remove" this question.
Your choice.
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