Question : Problem: Multiple Monitors wont Work

I have a user who has 2 monitors, Dell D630 Laptop, D-Dock and for some reason I just can't get the dual monitors to work with the docking station.  Anyone have any ideas or see a similar issue? Deleted from device manager, resinstalled drivers. Installed software utilities per Dell and yes prior to video drivers. This one is kicking my a$$.  Any help is greatly appreciated.

Answer : Problem: Multiple Monitors wont Work

A hardware limitation prevents both external monitors from running if the built-in is still on in any way. Press Fn+F8 once to enable external outputs, then one more time to disable the built-in monitor. That should enable them both to work.