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Question : Problem: Computer powers off all the time, even when I choose restart.
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Hello, whenever I install a new program or even when I just try to restart my computer 90% of the time the computer powers off instead of restarting. Now here's the problem. When I turn it back on, I see the lights go on like normal, but then it just sits there and never loads up. The only way I can get it to load up again is if I unplug the power cord from the back then while it's still unplugged, I have to push the power button. For a second I see the lights flicker (I think it's draining whatever power is left in the computer), Then I plug the power cord back in, hit the power button and then it loads up normally. I've installed different windows' and it still does the same thing, I've done it with no extra devices and still the same. Here's my specs if anyone needs them. Thanks.
Processor Model : 1x AMD Athlon(tm) 64 X2 Dual Core Processor 4800+ Speed : 2.41GHz Model Number : 4800 (estimated) Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Dual-Core Internal Data Cache : 64kB Synchronous, Write-Back, 2-way set, 64 byte line size L2 On-board Cache : 1MB ECC Synchronous, Write-Back, 16-way set, 64 byte line size
Mainboard Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 i2c/SMBus MP Support : 2 Processor(s) MP APIC : Yes System BIOS : Phoenix Technologies, LTD 6.00 PG Mainboard : NF-CK804 Total Memory : 2GB DDR-SDRAM
Chipset 1 Model : Advanced Micro Devices (AMD) Athlon 64 / Opteron HyperTransport Technology Configuration Front Side Bus Speed : 2x 1005MHz (2010MHz data rate) Total Memory : 2GB DDR-SDRAM Memory Bus Speed : 2x 201MHz (402MHz data rate)
Video System Monitor/Panel : Plug and Play Monitor Adapter : NVIDIA GeForce 7800 GTX
Physical Storage Devices Removable Drive : Floppy disk drive Hard Disk : WDC WD3200KS-00PFB0 (298GB) CD-ROM/DVD : LITE-ON DVDRW SHM-165H6S (CD 48X Rd, 48X Wr) (DVD 6X Rd, 6X Wr)
Logical Storage Devices Hard Disk (C:) : 100GB (92GB, 92% Free Space) (NTFS) Local Disk (E:) : 98GB (1.1GB, 1% Free Space) (NTFS) Hard Disk (D:) : 100GB (45GB, 45% Free Space) (NTFS) CD-ROM/DVD (F:) : N/A 3.5" 1.44MB (A:) : N/A
Peripherals Serial/Parallel Port(s) : 1 COM / 1 LPT USB Controller/Hub : Standard OpenHCD USB Host Controller USB Controller/Hub : Standard Enhanced PCI to USB Host Controller USB Controller/Hub : USB Root Hub USB Controller/Hub : USB Root Hub FireWire/1394 Controller/Hub : VIA OHCI Compliant IEEE 1394 Host Controller Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Mouse : PS/2 Compatible Mouse
MultiMedia Device(s) Device : ARGUS SDK WDM Video Capture Device : ARGUS SDK WDM Audio Capture Device : Realtek AC'97 Audio Device : Hauppauge WinTV PVR PCI II (23xxx) (Tuner 1) Device : Hauppauge WinTV PVR PCI II (23xxx) (Tuner 2)
Power Management Mains (AC) Line Status : On-Line
Operating System(s) Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 2) Platform Compliance : Win32 x86
Network Services Network Drivers Enabled : No
Performance Tips Warning 100 : Large memory sizes should be made of Registered/Buffered memory. Tip 2546 : Large memory modules should be ECC/Parity. Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings. Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings. Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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Answer : Problem: Computer powers off all the time, even when I choose restart.
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i would check to see if the APM features (advanced power management) for your motherboard are enabled. its a pretty new processor/mobo, so it should be available, just check if its enabled. then i'd try updating the bios. also see if the front panel wires are connected to the motherboard properly (like the power switch, reset switch, hard drive led, etc.).
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