Question : Problem: Wipe Blackberry 8100 using Desktop Manager

I have a Blackberry 8100 handset returned to me by its user as it has a faulty scroll ball. The user has a new handset but i need to wipe this one completely of all user data before I send it off to be repaired or recycled.

I can get to the option in the device to wipe the handset but as i can't scroll up, faulty scroll ball, i can't select continue to actually confirm the wipe command.

Is there any other way of wiping the device?

Answer : Problem: Wipe Blackberry 8100 using Desktop Manager

This article lists all the ways. I would recommending doing option 1, 2 or 3. I have never done option 4.
http://www.blackberry.com/btsc/articles/551/KB02318_f.SAL_Public.html

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