Question : Problem: Windows can not find the drive

My current set up is two drives, the master is a dvd rom and the second is a dvd burner.  The dvd rom went bad, so I replaced it.  once I replaced it the drives did not come up in My Computer.  I went into device manager and the two drives had a yellow ! on it.  I read the error and it says teh driver was installed properly but windows can not find the device.  So I uninstalled it and the same thing.  The drives work but I can't access any data on them.  By working I meant he lights come on and the doors open.  I tried to go into safe mode and uninstall them and reinstall them but the same thing.  Doea anyone know of a different way to fix this.

Answer : Problem: Windows can not find the drive

Go to this site http://support.microsoft.com/kb/314060 and follow all the steps. That should work.

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