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Question : Problem: citrix cannot access the WI from the internet
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Hi , we have a farm presentation XP 4,0 with 4 servers. I have published 4 desktops , one for each server. From the Lan, users can access the desktops just fine. From the internet we were getting the message that there is no server configured. I did the altaddr /set which also exists on the tcp/ip settings of the first server , and there is on the checkpoint firewall as well. Now when i try to access the server'1 #1 desktop or any other desktop i get the message " the citrix presentation server you have selected is not accepting connections. " When i did right click and save one of the desktop icons and opened with notepad the IP is not the public IP but is the internal ip of the server. However i did the altaddr twice. Any ideas ?
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Answer : Problem: citrix cannot access the WI from the internet
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you need to run altaddr /set on this server as well with it's own public ip.
Then add this Alternate Address to your web interface configuration under:
Manage Secure Client Access > Edit Address Translations
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