Question : Problem: Device is missing in Scanner and Camera Wizard

I've Windows XP SP3 EN and have installed My All-In-One HP Device using the following file (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-30589-1&lc=en&dlc=en&cc=us&product=420428&os=228&lang=en).

Printers is installed and works fine.

Scanner is instaled in Settings -> Control Panel -> Scanners and Cameras (Test Scanner Or Camera works fine).

But when I use the Scanner and Camera Wizard it doesn't show my scanner.........what can I do to have my scanner working?

(I've also tested to uninstall and install the full version of the software existing in the HP support & drivers pages - not working either).

Answer : Problem: Device is missing in Scanner and Camera Wizard

then it's time to contact Hp in anonline chat :
http://welcome.hp.com/country/us/en/contact_us.html