Question : Problem: hpqgends.tmp

When trying to scan the message ' hpqgends.tmp' file is needed.  What is this and how do I get it ? Or how can I get my scanner to communicate with the computor.  Have run a test on the scanner and it is working. I am a new computor owner and do not know much about anything ........please help !!

Answer : Problem: hpqgends.tmp

Maybe this can help:

http://www.experts-exchange.com/Hardware/Scanners/HP_Scanners/Q_20655798.html
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