Those steps fix the send as permissions. If you need further infor on this please refer to the details below:
To correct the "Send As" issue I have outlined the steps below that I use to quickly resolve this error:
1. Stop the Blackberry Router service.
2. Open Active Directory and from the View menu select "Advanced Features". Then go to each user that will be added to the BES and open their properties, go to the security tab and add the user BESadmin and add the security permission "Send As".
3. Run the following script logged on as Administrator
Note: Only use this step if you have BlackBerry users that are members of Admin groups. Using best practice methods it is recommended that mobile user accounts aren't members of any administration groups.
dsacls "cn=adminsdholder,cn=syste
m,dc=domai
nname,dc=c
om " /G "DOMAINNAME\BESadmin:CA;Se
nd As"
Example 1: dsacls "cn=adminsdholder,cn=syste
m,dc=exper
ts-exchang
e,dc=com " /G "EXPERTS_EXCHANGE\BESadmin
:CA;Send As"
Example 2: dsacls "cn=adminsdholder,cn=syste
m,dc=black
berryforum
s,dc =com,dc=au " /G "BLACKBERRYFORUMS\BESadmin
:CA;Send As"
Example 3: dsacls "cn=adminsdholder,cn=syste
m,dc=mobil
enetwork,d
c=lo cal" /G "MOBILENETWORK\BESadmin:CA
;Send As"
NOTE: dsacls can be found in the Windows Server 2003 SP1 Support Tools pack:
http://www.microsoft.com/downloads/details.aspx?FamilyId=6EC50B78-8BE1-4E81-B3BE-4E7AC4F0912D4. Wait 20 minutes and then restart the BlackBerry Router service.
5. Restart the BES server.
Additional Information
To globally apply Send As permissions to all user objects follow these steps:
1. Open Active Directory.
2. Select the "View" menu and ensure "Advanced Features" is checked.
3. Right mouse click on your domain name and select Properties
4. Select the Security tab
5. Press the Advanced button at the bottom on the security tab
6. Select "Add" and enter your Blackberry Service Account name (e.g. BESadmin) and select OK
7. When the permissions screen appears change "Apply onto:" to "User Objects"
8. In the permissions box scroll down and check the Allow box beside "Send As" and press OK
9. Press Apply and OK to exit