Question : Problem: My Fujitsu FI-5120c Scanner is scanning blank pages

I have a Fujitsu FI-5120c Scanner and all of the suddon it has started scanning blank images.

is the strangest thing... all i get when i can is a grayis border with a compleatly white center when there is something on the page. it is a duplex scanner and it is doing the same thing to both sides of the paper.

i tried putting it foward, backwards, duplex, single page, ect...

i have another scanner that is the exact same model and i tried swapping them the new scanner (tested and know to be good) had the same issue.

so i tried to repair the Kofax VRS software. that did not work eaither.

any help with this issue is greatly appreciated.

and by the way the software i'm using to scan is the Kofax VCDemo scanning software.

thank you in advanced

Answer : Problem: My Fujitsu FI-5120c Scanner is scanning blank pages

then i must conclude that the scanner(s) or the software is bad
you can mail your problem to fujitsu :  mailto:[email protected]om
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