Question : Problem: Brand new HP D320s server not recognising both SATA Raid and SCSI cards

Hi,

We've got a new HP DL320s Storage Server (well, about 2 months old), with 12x SATA drives. These are connected to a SATA raid card in the full-size PCI Express slot, and this is how the machine was delivered.

Tonight, we tried to add a HP SC11XE SCSI card into the other half-size PCI Express slot so we could connect our SDLT drive for backups rather than doing the backups on another server across the network. However, when we booted up, the server saw the SCSI card, but not the SATA card, and therefore didn't detect any bootable drives.

The card was bought from the same supplier as the server, but as they're closed for the weekend, thought I'd post on here to see if anyone else had any ideas!! I'm away for the weekend, so you've got until Monday to reply if you want to beat the techies at the reseller :-)

Answer : Problem: Brand new HP D320s server not recognising both SATA Raid and SCSI cards

It's listed in the quickspecs so there must be some way to change the boot order. Presumably you have gone into the BIOS of the DL320s and checked that the RAID controller is listed first in the boot controller order.

According to the discussion here it's not possible to disable the boot BIOS on the SC11XE, you certainly can't use the shuffling the PCIe cards about trick to change the order that the cards appear since the P800 won't fit in the other slot. Perhaps there is a PCIe mapping table in the server BIOS settings so you can change the order there.

Have you got the latest server BIOS system ROM installed, there was an issue with old firmware where it didn't boot from the right smart array controller if more than one was fitted so this might affect other bootable controllers as well. Latest version is here .