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Question : Problem: License Management Console: You did not authenticate correctly
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Hi:
I just installed presentation server 4.0 on a windows 2005 standard server. License management console was working fine and I was authentication and able to manage licenses. After installing presentation server and web interface on the same machine, I no longer have access to license management console. The error message is as follows;
You did not authenticate correctly. Please try again or contact your system administrator. The following is the only information I could fine on the web referencing the problem.
http://support.citrix.com/article/CTX106869&searchID=18733497
I have checked and tried the suggestions provided, but was unsuccessful in resolving the issue.
I've also found the following article but am not sure if this is the correct direction I should be going. Is the web interface install conflicting with the license management console service?
http://support.citrix.com/article/CTX107683
Would anyone have any suggestions or knowledge regarding this problem? Thank you!
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Answer : Problem: License Management Console: You did not authenticate correctly
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>> Is it possible to un-install License Manager and re-install after Presenation server has been installed?
Yes this is fine to do although your farm wont' be working until you get the license server up & running again
>> Perhaps I should remove Web Interface since I would like to install it in a DMZ running with Secure Gateway? If you are going to implement Secure Gateway then yes remove Web Interface from your Presentation Server. Your farm will be much more secure so I urge you to do this.
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