Question : Problem: Windows ME & USB modem

My client has a brand new Dell, running Windows ME, and is trying to install a USB modem.

It recognises the hardware and comes up with the "new hardware found "dialogue, then the machine freezes.

He has checked the driver CD and there are no Windows ME specific drivers. I have located them from the web for his model (not had the chance to try it though), but it seems that it is not even reaching the point at which it is attempting to look for drivers on a CD or elsewhere, as it hangs beforehand.

Is Windows ME fussy about the type of hardware it uses, and must the modem hardware be Windows ME compatible, as well as the drivers?

Howard

Answer : Problem: Windows ME & USB modem

Points refunded and moved to PAQ

** Mindphaser - Community Support Moderator **