Question : Problem: Problem with Verizon Wireless Access Manager

My system:

Win XP SP2  updates current
I.E. 6.0.2900 SP2

Program at issue: VZAccess Manager ver 6.7.1_2044c-Novatel
(Smith Micro Software)

Problem:  After VZAccess Manager is installed, whenever an application attempts to access the net (i.e., Skype, Antivirus software, Messenger, etc.) with the computer working offline (no card installed, no wireless network connection) a window notification pop-up is produced:

 (Image is included in attachment - text on image follows)

VZAccess
This connection can only be used with VZAccess Manager
Error QA907

This error occurs regardless of how the program settings are selected:
§      Start up with Windows, or NOT Start up with Windows
§      Or if VZAccess is set to find/monitor both WWAN and WiFi, or just WWAN.

Effectively, if the computer is NOT connected to the Internet, this pop-up notification is continuously displayed.

Uninstalling the program did NOT clear the issue either.  After rebooting and determining that the pop-up would not stop, I used a registry cleaner to find and remove all occurrences of VZAccess.  Only then am I back to normal  but, without use of my V740 Air Card.

Verizon Wireless tech support tells me that this is not their problem . . .  the card works on my system and that is the end of their responsibility / assistance.

Using Windows Task Manager I see the running application (VZAccess) is pointing to rasautou.exe which appears to be a healthy Windows program; rasautou.exe is a Windows core system file. The program has a visible window. It is a trustworthy file from Microsoft. Therefore the technical security rating is 0% dangerous, however also read the users reviews. http://www.file.net/process/rasautou.exe.html

I also attempted to perform the suggested fix at file.net mentioned on the page above, i.e, disable this service whith "start-- run-- services.msc" and stop (and start "disable") "Remote Access Auto Connection Manager Service"

This appears to have remedied the problem, however, I am concerned that I may need this Windows application.

Answer : Problem: Problem with Verizon Wireless Access Manager

In Control Panel -> Internet Options, on the Connections tab, highlight the connectoid VZaccess made (it should be something like ''NationalAccess-BroadbandAccess''), and click Settings. On the screen that opens click the Properties button and make notes about what all the settings are on each tab.
Cancel out of that, click the Advanced button and repeat that procedure.
Cancel, Cancel back out to the Connections tab.

Click Add, choose Dial-up to private network, Next, for phone number put in #777
(not 777, but #777, with the pound sign)

Name it, say, V740 by Windows and click Finish.

Now go through the Properties and Advanced buttons and replicate the settings from the 'National Access' connectoid. You may not need a username or password... even if they were in the VZ connectoid screens I 'd try it without any first.

Essential however is in Properties, on the General tab, be sure to set the DTE rate (listed as "Maximum speed (bps)") up to 921600 as the default 115200 won't let you get faster than about 100kbps download speeds even with full signal. After you finish duplicating all the settings and OK back out to the Connections tab, highlight the connectoid you just made and click the Set default button. Ensure that either 'Always dial my default connection' or 'Dial whenever a network connection is not present' are checked if you want the V740 to connect on demand. Now open Internet Explorer and see how much faster it connects compared to VZaccess.  :-)

As an added bonus, with ICS enabled, other nodes on your network should now be able to initiate the connection too, which I don't believe is possible with VZaccess.