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Question : Problem: Inspect Mini Dump for Graphics Card
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I have inspected the mini-dump file with WinDbg 6.8, but, I don't know what to do or what it means.
Playing Joint Operations or Call of Duty 4 crashes my PC during the game. I removed my NVIDIA drivers, and reinstalled them, and still it keeps crashing.
Here is the mini-dump for you to inspect. http://www.nk-inc.com/downloads/download.aspx?FileName=Mini110707-01.zip
Here is my specs: PCMCIS P4 ATX 520w Dual Fan PS w/Clear Window Intel Core2 Duo E6600 2.4Ghz Socket 775 Gigabyte 965P-DQ6 Socket 775 Motherboard XFX GeForce 8600 GTS Extreme 256MB PCIe W/Dual Lin US Modular 4096MB PC6400 DDR2 800MHz (2x2048)
Could someone please tell me what it means and what can I do to fix the problem. Microsoft (R) Windows Debugger Version 6.8.0004.0 X86 Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini110707-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\local cache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 2600.xpsp_sp2_gdr.070227-2254 Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700 Debug session time: Wed Nov 7 16:28:28.222 2007 (GMT-5) System Uptime: 5 days 2:22:24.732 Loading Kernel Symbols .................................................................................................................................................. Loading User Symbols Mini Kernel Dump does not contain unloaded driver list Unable to load image nv4_disp.dll, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nv4_disp.dll *** ERROR: Module load completed but symbols could not be loaded for nv4_disp.dll ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck EA, {88c54a58, 886502c8, 8ac90de0, 1}
Probably caused by : nv4_disp.dll ( nv4_disp+b3635 )
Followup: MachineOwner ---------
0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
THREAD_STUCK_IN_DEVICE_DRIVER (ea) The device driver is spinning in an infinite loop, most likely waiting for hardware to become idle. This usually indicates problem with the hardware itself or with the device driver programming the hardware incorrectly. If the kernel debugger is connected and running when watchdog detects a timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx() and detailed message including bugcheck arguments will be printed to the debugger. This way we can identify an offending thread, set breakpoints in it, and hit go to return to the spinning code to debug it further. Because KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck information in this case. The arguments are already printed out to the kernel debugger. You can also retrieve them from a global variable via "dd watchdog!g_WdBugCheckData l5" (use dq on NT64). On MP machines (OS builds <= 3790) it is possible to hit a timeout when the spinning thread is interrupted by hardware interrupt and ISR or DPC routine is running at the time of the bugcheck (this is because the timeout's work item can be delivered and handled on the second CPU and the same time). If this is the case you will have to look deeper at the offending thread's stack (e.g. using dds) to determine spinning code which caused the timeout to occur. Arguments: Arg1: 88c54a58, Pointer to a stuck thread object. Do .thread then kb on it to find the hung location. Arg2: 886502c8, Pointer to a DEFERRED_WATCHDOG object. Arg3: 8ac90de0, Pointer to offending driver name. Arg4: 00000001, Number of times this error occurred. If a debugger is attached, this error is not always fatal -- see DESCRIPTION below. On the blue screen, this will always equal 1.
Debugging Details: ------------------
FAULTING_THREAD: 88c54a58
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0xEA
PROCESS_NAME: iw3mp.exe
LAST_CONTROL_TRANSFER: from 00000000 to bfa88635
STACK_TEXT: ae77bce4 00000000 00000000 e11c2028 00000000 nv4_disp+0xb3635
STACK_COMMAND: .thread 0xffffffff88c54a58 ; kb
FOLLOWUP_IP: nv4_disp+b3635 bfa88635 49 dec ecx
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nv4_disp+b3635
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nv4_disp
IMAGE_NAME: nv4_disp.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 46ee3c9a
FAILURE_BUCKET_ID: 0xEA_IMAGE_nv4_disp.dll_DATE_2007_09_17
BUCKET_ID: 0xEA_IMAGE_nv4_disp.dll_DATE_2007_09_17
Followup: MachineOwner ---------
0: kd> lmvm nv4_disp start end module name bf9d5000 bff58e00 nv4_disp T (no symbols) Loaded symbol image file: nv4_disp.dll Image path: nv4_disp.dll Image name: nv4_disp.dll Timestamp: Mon Sep 17 04:36:42 2007 (46EE3C9A) CheckSum: 00586E00 ImageSize: 00583E00 Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0 Mini Kernel Dump does not contain unloaded driver list
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Answer : Problem: Inspect Mini Dump for Graphics Card
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Do you have another video card you can try? Good possibility the video card is failing or overheating.
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