Question : Problem: XP Home SR-2  ~ Scanner Problem ("An error occurred communicating with the scanning device.")

"An error occurred communicating with the scanning device." message received when attempting to scan with HP OfficeJet 4110 {All-In-One~ Composite USB} using XP Home, SR-2.  Have followed all MS & HP correction suggestions. ( Replacing USB-cable, Reinstalling program with and without HP-Scrub, Removing Composite USB and Re-Installing program with McAfee removed & etc.).  Printer and copier work just fine.  Reading in Scanner Channel indicates there is a HotFix from MS that will fix this.  Thanks for your help.

p.s. I've spent over 5 hours with various tech-supports on this problem, not including my wait time.  No one has mentioned a HotFix or been able to help me

Answer : Problem: XP Home SR-2  ~ Scanner Problem ("An error occurred communicating with the scanning device.")

No, sorry !

I meant MS Premier, no EE Premium !

The Fix is available from https://premier.microsoft.com, but as I said, it's only available to some !

In this matter, sorry but I can't be of any help !

Check " http://www.experts-exchange.com/Hardware/Scanners/HP_Scanners/Q_21472969.html#15686938 "
and you'll know Why !

Best Regards !
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