Question : Problem: Templates for Server and Workstation reviews

I am looking for some kind of template I can use when doing server and workstation reviews. The idea would be to have some kind of generic template I could use to make sure my maintenance reviews are consistant and complete. It would also give me a means to report what I have done and the problems I have found to the client. Just an editable pdf or something similar is all I need right now. If you have something you can share or have suggestion I would appreciate it. Thanks

Answer : Problem: Templates for Server and Workstation reviews

What do you mean review and how detailed / how far (e.g. enough to prove invoice / work order, or to make sure all steps are carried out)  Maintenance plans ? Asset Checking ? Repairs or Faults ? Work

probably the best way is to look at some of the more popular and "free" tools (though some do require investment to get full features) .

Have a look at : http://manageengine.adventnet.com/products/service-desk/asset-inventory-management.html

and sysaid's asset management (need to scroll through)  http://www.ilient.com/web-based-help-desk-software.htm

both have free versions and or downloads and some of the reports / templates might inspire you. The even have some "self service" reporting for customers, so might also see some customer presentation quality reporting.

and then there are some excel templates such as : http://excel-inventory-templates.safe-install.com/

then there are the shareware items : http://www.supershareware.com/download/hardware-organizer-deluxe.html

My own checklist is a dynamic thing - mainly a free format spreadsheet with parts list - more like an order entry form, but can imagine a checklist down the bottom to prove duty of care in identifying all aspects in a maintenance program. Essentially these types of things normally reflect the type of work you do - for me it really is just delivery not reparis or maintenance. It is not that difficult to create to create your own - keep it low key to begin with and allow it to evolve. Anyway, hope some of the above works for you.
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