Question : Problem: Veritas and SNAP 4500

Hello All -

Here is my hardware and software setup:

1 Dual Proc Windows NT 4.0 (SP-6a) Server.
Network Teaming over 3 100mbps NIC's  (WHo would have thought?)
1.0GB RAM
A few Harddrives...

SNAP Server 4500 NAS Linux Model 2.x something Linux OS Guardian

Dell Powervault AutoLoader 122T 100/200GB Capacity and 8 Slots

Veritas Backup Software version 9.1

+

Here it is...

The backup exec SW will not access the snap server over the network for anything... All other systems and servers can access the SNAP server w/o issue.

The veritas Sotware after much muddling works fine with the dell autoloader - It access and recgonizes the the autoloader w/o issue.

I dont get why veritas 9.1 will not access the snap server over the network. I have called veritas and am now dealing with there level three tech support - which has been helpful yet unable to resolve the issue.

I sent the user.dmp file from dr. watson to veritas and they ssaid they have never run into this issue before.

We have tried all the easy stuff... and even the hard... yet no resolution...

I cant just undo the network teaming (load balancing) for this system because its a production server... I am aboput to suggest a gigabit NIC.... and dump the teaming entirely... if i have to...

What do you think?

O and... The ARCServe IT Software (ver 7 or 8) seems to support accessing the snap server w/o issue. however it has problems with the tape drive.

Robert

Would there be another way to backup a snap server of this size? the client currently has 220+ GB of Images .tif files to make it even worse.

The client needs this to be backed up to tape....

Answer : Problem: Veritas and SNAP 4500

How you backing up the snap server? can explain in details?

can you map the drive from the snap to the NT local drive and backup from the NT server ?

cheeers