Question : Problem: Does Blackberry Mail connector redirect attachments

Small office here.

2 users with Blackberries (8700 and 7290) - doesn't make sense for us to setup Blackberry enterprise server.

We used to use desktop redirector - however the biggest problem with that was the fact it would not forward attachments with emails.

We are now using the Internet Service Version 2.0 - The corporate email accounts are setup on the blackberries via IMAP - and users CAN receive attachments.  However, they have found this particular setup to be very inconsistent.  Sometimes they will get messages, often they will not receive messages for long periods of time.  It just seems completely erractic.

By the way our wireless carrier is Rogers Wireless.

I have talked to their tech support about it - they indicate that the blackberry server on their end can contact our server no problem - so I have no idea why the service is so erractic.

So I was thinking about setting up the accounts with the Mail Connector instead of going thru IMAP.  I just wanted to know if the mail connector is like Desktop redirector and will NOT forward attachments.  I cannot find any documentation on this and Rogers Wireless Tech Support says they don't offer support for Mail Connector.

If Mail Connector does not support attachment redirection then it won't be effective for our users.

Does anyone have know the answer?

Thanks

Mark

Answer : Problem: Does Blackberry Mail connector redirect attachments

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PashaMod
Community Support Moderator