Question : Problem: ALPS TOUCHPAD - CAN'T UNINSTALL OR REINSTALL - DELL D800

Hello, I have a user that has a Dell Latitude D800 laptop.  The Alps Touchpad stopped functioning.  My first action was to try to re-install the Alps touchpad drivers (fromt he Dell site)  I can download and unzip the file without error.  When I try to install the software I get the error "Software installation has been cancelled".  I never canceled the installation, the error pops-up aotomatically.  I get the same error when I try to uninstall the Alps touchpad from add/remove programs.  I have run Adaware & Malware Bytes, hoping it may have been a malicious file causing the error, but neither of them seemed to fix the problem.    I have also used the Windows XP Operating disk to run a Windows repair.  Any advice/help/tips I can gte to repair, successfully re-install, or successfully un-install the Alps software & drivers woudl be appreciated.  Have a nice day.

Answer : Problem: ALPS TOUCHPAD - CAN'T UNINSTALL OR REINSTALL - DELL D800

Start the system in safe mode and try to uninstall - Reinstall.