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Question : Problem: Cannot communicate with scanner
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I have contacted Canon Tech Support and Microsoft Tech Support. Neither was able to help me solve my problem which is the scanner on the Canon MP830 will no longer work-it will not communicate with my PC. I actually have 2 problems but don't know if they are related. Recently I started getting notifications that Windows needed to install drivers for a Microsoft WPD FileSystem Volume Driver. Today when I needed to use the scan function of my MP830, it wouldn't work: Cannot communicate with scanner. In the Device Manager the Microsoft WPD FileSystem Volume Driver has a yellow exclamation point by it and nothing I have done at the instructions of both Microsoft and Canon have been able to fix it. Uninstalled device-rebooted-yellow exclamation point still there. Completely removed all of Canon MP830 software and drivers and then reinstalled-no success. Tried a shorter USB cable-no luck. Uninstalled and reinstalled Canon drivers-no success. I am at my wit's end on this problem. Any help would be appreciated. Thanks
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Answer : Problem: Cannot communicate with scanner
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My problem was solved indirectly when I was advised to reinstall Vista in connection with another problem I was having. Please close this question.
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