Question : Problem: Modem name and Manufacturer to get drivers

Just recently formatted a friends computer and now am trying to get the modem to detect.  All attempts at different com ports have been unsuccessful.  No clue what the modem is except for these numbers on the modem itself.

BEF124914
C110 ES2898s
TAVA 5796S
ES2818PD110
TAVM6168A
FCC FM3621-2 981112

My questions are:

Is there a program out there to help detect a modems name and manufacturer?

Is not being able to  detect my modem also giving me the PCI communication device and pci multimedia audio device conflicts?

Answer : Problem: Modem name and Manufacturer to get drivers

Thios sounds like an ESS Technologies modem and driver is available here:
http://www2.driverguide.com/uploads/uploads7a/5537.html
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