Question : Problem: Symantec Veritas 12.5D Not scanning the liberary

HI,

We have LTO4 Drive and installed Symantec Veritas 12.5 D Software, When i am trying to do the inventry it take hour and not responding.

Can anyone sugg what can be done. or what we need to do for make the software to be work.

Regards,
SK

Answer : Problem: Symantec Veritas 12.5D Not scanning the liberary

go ahead and check in backup log to see if during inventory barcodes are getting scanned if not then we need to turn on the barcode reader and if it is turned on and we still have issues try powercycling the backup server and tape library.

i dont think there is an issue with tape library at this point but if you can perform this step would guess we can go ahead and perform other troubleshooting steps.

cheers
sai