Question : Problem: PAPER PICK-UP ERROR

I have a hp 2300l laserprinter and i am getting the following error on the printer control panel.
13.01.00 jam in tray2 and also tray 1.  The printer doesn't try to pick up paper or pickup assy doesn't activate.   I call hp and paid for one time support, and tech support say it was a bad dc controller board.
I would have to ship the printer back and paid more then what the printer is worth to have it repaired.
I found a dc cotroller board (hp did give me the part number) and replace it.  Same error.
I am now waiting on a pick-up assy to arrive and see if that will fix issue.

Can anyone help, or has had the same error on their hp laserjet?

Answer : Problem: PAPER PICK-UP ERROR

Typically when I see that error it is due to bad pickup rollers.  Since you state the pickup assembly doesn't activate at all, and you've already replaced the dc controller board, then next in line is the pickup assembly.  HP doesn't really troubleshoot per se - they have you describe the symptoms then they look it up in their service manual and work their way down the list of what parts to replace to (hopefully) fix the problem.  You *should* be on the right track.
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