Question : Problem: Printer:  Maintenance

Hello Experts,

I have an HP 4250 which is getting a message that states..."Perform Printer Maintenance".  I was informed that a maintenance was indeed performed but they were not able to reset seomething that eliminates that message.  New to printer maintenance, does anybody know as to how to reset the counter?  I am assuming that the message is caused by the number of pages printed by the printer.  Any suggestions is greatly appreciated.  

As always, thank you for your time on this matter.

Answer : Problem: Printer:  Maintenance

http://www.iron.k12.ut.us/tech/printing/service.htm:
1. Turn the printer off.
2.Press and hold down the checkmark (Select) button.
3. Turn the product on.
4. Continue to hold down the checkmark (Select) button until all three LEDs are illuminated.
5. Release the checkmark (Select) button.
6. Press the up arrow (Navigation) button until the message New Maintenance Kit appears on the control panel display.
7. Press the checkmark button once.

A message New Maintenance will appear in the control panel display and the printer will reset