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Question : Problem: How can I backup to a external hard drive
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I am having trouble performing a backup to a remote drive. I Have the following hardware software: Windows Server 2000 Terminal server w/sp4 Windows Server 2003 for Small Business Server w/sp1 The SBS of course is my domain controller and we only have one domain. I have 2 external harddrives (Maxtor Onetouch III) (I am not using the Maxtor backup software at all)
Steps I took: 1. I plug hard drive into the SBS server via usb cable 2. Configure it for sharing over our network. 3. set permissions for a folder on the drive. 4. Run windows backup from the Terminal server point the path to save the backup to the shared drive. This is when I get 2 error messages:
Message 1. Windows was unable to save all the data for the file \Device\LanmanRedirector\ntserver\E Backup\TERMSRVR\TSysTate.bkf. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere
Message 2. The device reported an error on a request to write data to media. error reported: Unknown error.
I checked the Terminal server event logs and found these error messages: Note: I do not get these errrors when I do the same thing with an internal harddrive on the SBS Why won't it copy the backups to the external drives?
Log Message 1 Event Type: Warning Event Source: MRxSmb Event Category: None Event ID: 50 Date: 5/11/2007 Time: 12:47:46 PM User: N/A Computer: TERMSRVR Description: {Lost Delayed-Write Data} The system was attempting to transfer file data from buffers to \Device\LanmanRedirector. The write operation failed, and only some of the data may have been written to the file. Data: 0000: 00 00 04 00 02 00 56 00 ......V. 0008: 00 00 00 00 32 00 04 80 ....2.. 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 0c 02 00 c0 ...À
Log Message 2 Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 5/11/2007 Time: 12:48:18 PM User: N/A Computer: TERMSRVR Description: Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file \;E:0\ntserver\E Backup\TERMSRVR\TSysTate.bkf. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
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Answer : Problem: How can I backup to a external hard drive
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Usually, I see these errors when the connection to the USB drive fails, even for a moment. The drive goes off line. It's like pulling the power cord on the drive while it's writing. I would suggest, if the power is ok, try using a different USB cable and/or port.
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