I was thinking more along the lines of the driver getting corrupted because of communication problems between the printer and workstation caused by trying to handle a load it's not designed for. IOW, I'm thinking that the drivers are light-duty as well as the hardware. The one with only 2 users, though, seems to argue against that, unless it's so light-duty that any amount of sharing is causing it to fail. It might just be a bad driver to start with, but if HP doesn't have a newer one you're probably stuck. You could try using an older style driver, like one for an HP Laserjet 5, but of course that might eliminate some functionality from the printer - I'm not sure.