Question : Problem: Windows 2000 "Black Hole" Folder

Background:

Windows 2000 machine running Imail Server under NTFS.
Norton Antivirus scanned inside mail "Spool" folder, I guess corrupting files inside.
Folder was successfully moved and renamed to take care of problem with Imail.
Left with "oldspool" folder on desktop.

Problem:

This folder cannot be deleted. I don't believe this to be a permission problem. I am unable to run some scans as they will scan this folder indefinately.

What I've tried:

Under 2000 GUI - Dropping in recycle bin.
Using a file shredding program.
Killing explorer.exe and deleting from a command prompt.
Moving to a temporary second HDD.

From repair console: Using "del" command on folder.
Running "chkdsk".
Using del *.* inside the folder.

Odd things I've noted:

If I right click on the file and click properties, size and size on disk grow infinitely.
Double-clicking the folder will open the folder and it will show 0 files and 0 folders but with an hourglass cursor if I hover over the window.
If I drop a file in the folder it is not displayed. However if I drop another file in the folder with the same name, I will get an overwrite error.
I never get an error when trying to delete the folder, just a never ending deleting notice.

This is crazy. Any ideas? I'll try anything at this point. I also tried using a marker the same color as the desktop and coloring the monitor over the folder. This appeared to work, but I still have problems.

Answer : Problem: Windows 2000 "Black Hole" Folder

Can’t Delete a File

You need permissions to delete a file are you a member of the Administrators group?
(you need a minimum of {modify} to delete.
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1.      Try to take ownership of the file. Right click the file > Select the security Tab
Select properties > Select Advanced > Select Owner
Find the User or group you wish to give ownership to and select > Click apply
Now try and delete the file
http://support.microsoft.com/default.aspx?scid=kb;en-us;268019
**********
2      Is it telling you the filename is too long? Then Delete the file in DOS mode
Start >Run >cmd {enter}
Navigate to the folder the file is in, i.e. if its in c:\folder\anotherfolder\file, type "cd c:\folder\anotherfolder" {enter} The command prompt should change to let you know you are in
the correct directory. Type "dir /x" {enter}
The offending file will be listed like (filena~1.xxx)
Take note of the name and type "del filena~1.xxx" {enter}
**********
3.      Is the file flagged as ‘System’? Start > Run > type CMD >Click OK
Navigate to the folder in which the file resides (i.e. cd c:\folder\folder\ {enter})
Type attrib -r -s -a -h filename.extension {enter}
Del filename.extension {enter}
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4.      Is the file in use? If either the OS or another program is using the file you cannot
delete it You can with ZAP Included with the Microsoft SMS 2.0 Resource Guide and the
Microsoft BackOffice Resource Kit 4.5. or you can download it here
http://helpdesk.kixtart.org/KixUtilsTasks.asp
WARNING make sure you know what your deleting first!
**********
5.      If your hard drive is formatted with FAT32 you can boot with a boot disk and Delete
the file from DOS. (del filename.extension) If your hard drive is formatted with NTFS you
can boot with a boot disk and, if you lucky enough to have a copy of NTFSPro from http://www.sysinternals.com/ntw2k/freeware/ntfsdospro.shtml you can boot to DOS mount the
NTFS volumes and delete it from there.
**********

**Other Options**
Use this on the file/folder in question
http://www.jrtwine.com/Products/DelFXPFiles/

Try using TAKEOWN from the resource kit to force ownership and delete the file
http://www.dynawell.com/support/ResKit/win2k.asp

Try using "KillBox" on the file
http://www.broadbandmedic.com/download/VbStuff/TheKillBox.zip

"Access Denied" When You Delete Folders from a Mounted Drive
http://support.microsoft.com/default.aspx?scid=kb;en-us;243514
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