Question : Problem: SMS 2003 Configuration Question 3 of 4

We have all Dell computers and servers.
How do you configure SMS to get this kind of information?
How do you run a Report or a Querie to show me the Dell Epress Service Code and The Dell Service Tag?

please give step by step instruction.
Please do not send me to a link or other articals

Answer : Problem: SMS 2003 Configuration Question 3 of 4

The Dell Service Tag is relatively easy, it's basically found under PCBIOS - Serial Number, the Dell Express Service Code however isn't as it's not included within the Bios or on the System at all, where WMI can capture it.  I believe the reason for this is that the Dell Service Tag is actually a big base36 number which when converted to big decimal gives you the Express Service Code.  If the Express Service Code is necessary, than you can use the following form - http://www.creativyst.com/Doc/Articles/HT/Dell/DellNumb.htm to convert your Service Tag to Express Service Code or vice versa.

Below is the Query for capturing the Dell Service Tag on all Dell Systems.

Cheers

1:

select SMS_R_System.NetbiosName, SMS_G_System_PC_BIOS.SerialNumber from SMS_R_System inner join SMS_G_System_COMPUTER_SYSTEM on SMS_G_System_COMPUTER_SYSTEM.ResourceID = SMS_R_System.ResourceId inner join SMS_G_System_PC_BIOS on SMS_G_System_PC_BIOS.ResourceID = SMS_R_System.ResourceId where SMS_G_System_COMPUTER_SYSTEM.Manufacturer like "Dell%"

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