Question : Problem: outlook freezing

We have outlook configured with all outgoing and incoming mails printing all the day. At times printing stops and outlook gets frozen.We had to stop and reopen outlook to continue printing again.This happens atleast  3- 4 times a day.And also observed this happens when emails containing chinese language comes in.Can you please help with a solution of stopping the outlook getting frozen.
thanks

Answer : Problem: outlook freezing

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